Melanie Spring has over 18 years of experience in engineering, operations, continuous improvement, organizational change management, and business transformation, primarily in power and utilities. Having just moved to consulting, her focus is now on helping organizations grow and transform by adopting improved business processes and finding new ways of working, enabled by technology investments. In her time at a large public utility, Melanie held a number of storm positions in addition to her day-to-day responsibilities, including leading damage assessment, crew management, restoration strategy, and resource logistics. Melanie served as the Louisiana Incident Response Logistics Chief for her utility for several years, including the historic 2020 Atlantic Hurricane season in which five storms made landfall in Louisiana.
This episode is sponsored by Unearth. Unearth’s emergency response software connects field responders and the command center, equipping teams with mobile tools for rapid damage assessments, real-time incident tracking, and seamless information sharing. Empower field teams where their work actually happens - reducing response times, optimizing resource management, and simplifying reporting with a dynamic, map-based field operations platform.